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Quick answers, just for you

Frequently Asked Questions

Have questions about our services? We’ve answered the most common questions about facials, bridal, waxing, makeup, events and more to help you feel confident before booking.

You can book directly online through our booking system at any time. Simply choose your service, date, and time that works best for you.

Yes, all appointments require a deposit to secure your booking. Deposits are non-refundable and non-transferable.

Yes, appointments can be rescheduled if done at least 24 hours in advance. Rescheduling must be completed within the allowed timeframe.

If you cancel within 24 hours or miss your appointment, your deposit will be forfeited.

If you are more than 15 minutes late, your appointment may be canceled and your deposit will be forfeited.

We recommend booking as early as possible, especially for weekends and bridal services, as availability can fill quickly.

Yes, you can book multiple services together. If you’re unsure how to schedule them, feel free to contact us for assistance.

Appointments are strongly recommended to ensure availability. Walk-ins may not be accommodated.

If you’re unsure, we recommend booking a consultation or choosing a popular starting service like a facial or makeup session.

Yes, we offer consultations (including skin consultations) to help you choose the best service for your needs.

Payment options will be available at checkout during booking. Please follow the prompts in the booking system.

No, deposits are non-transferable and apply only to the original service booked.

Preparation depends on the service, but generally you should arrive with clean skin and follow any instructions provided after booking.

Facials FAQs

A facial deeply cleanses, exfoliates, and hydrates your skin while targeting specific concerns like acne, aging, or dullness.

Most clients benefit from a facial every 4–6 weeks to maintain healthy, glowing skin.

Your esthetician will recommend the best treatment based on your skin type, concerns, and goals.

It’s best to wait at least 24 hours to allow your skin to fully absorb treatment benefits.

A customized facial is tailored specifically to your skin’s current condition and needs.

Bridal & Events FAQs

Yes, on-location services are available within a certain distance (travel fees may apply).

Yes, a trial ensures your look is perfected before your wedding day.

As early as possible, bridal dates fill quickly.

Typically 60–120 minutes depending on the service.

Arrive with clean, moisturized skin and avoid last-minute skincare treatments.

Makeup Classes FAQs

No, all tools and products are provided, but you can bring your own for guidance.

Yes, classes are designed for all skill levels.

Yes, you’ll practice techniques step-by-step with guidance.

You’ll learn skincare prep, foundation matching, eyeshadow, contouring, and more.

Makeup Services FAQs

Most makeup applications take between 45–90 minutes depending on the look.

Arrive with clean, moisturized skin for the best results.

Yes, every look is customized, from soft natural glam to full luxury glam.

Professional products are used to ensure long-lasting, photo-ready results.

Yes, and we can incorporate your products into your look if desired.

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Lala Faces is a full-service beauty and esthetics studio founded by Lawanda “Lala” Sanyang, built on the belief that beauty is both transformative and deeply personal. What began as a passion for makeup artistry has grown into a holistic brand focused on skincare, makeup, waxing, and intentional self-care.

Years of expertise

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From glowing skin transformations to confidence-boosting makeup services, our clients trust Lala Faces to deliver results that feel just as good as they look.

We’re proud to create experiences that leave our clients feeling refreshed, radiant, and empowered, and their words reflect that.

Loyal customers

Have questions? Get in touch!